Terms & Conditions and Privacy

Last updated 25th August 2021.

Spice Box

The operator of this website and provider of the products & services offered is

Spicebox Takeaway Limited, trading as Spice Box
Registered office:
16 Chiltern Business Centre,
Garsington Road,
Oxford,
OX4 6NG

Company number: 10550144
Regsitered in England



By accessing this web site and / or placing an order you agree to be bound by these Terms and Conditions.

Spice Box reserves the right to change these Terms and Conditions at any time without notice and all such changes will take effect when posted on this web site. you should read the Terms and Conditions on each occasion you use this site. Your continued use of the site shall signify your acceptance to be bound by the latest Terms and Conditions.

The material on the website is copyright. Subject to the Terms and Conditions, Spice Box grants you a limited non-exclusive licence to access and make personal use of this site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Spice Box. you must not use the site in any way that causes, or is likely to cause, the site or access to it to be interrupted, damaged or impaired in any way. However, this page may be stored and / or printed for your own records and reference

Terms and Conditions of sale

Orders can be placed on-line using this website or by telephone. All orders however placed will be subject to these Terms and Conditions.

Payment

Payment may be accepted using a credit or debit card, or by cash.

All payment methods may not be available for on-line ordering at all times. Those methods that are available will be clearly shown during the ordering process.

Where a delivery order is to be paid for on delivery then payment must be in cash. Delivery drivers only carry small amounts of cash and only limited amounts of change can be given.

Cancellation

All orders are prepared specifically for the Customer. Once placed orders cannot be cancelled.

Returned Orders

Orders cannot be returned under any circumstances.

The Customer may refuse to accept the order only if the food provided is not as ordered, in which case Spice Box will at our discression provide a refund of the purchase price or replace that part of the order which is incorrect.

Delivery

Delivery is available to specific areas. An additional charge may apply for delivery to some areas. The area to which delivery is available plus any additional charges are shown during checkout.

While we will make reasonable efforts to ensure orders are delivered at approximately the time requested we cannot be responsible for late delivery however caused.

The Customer is responsible for ensuring the correct address for delivery is supplied and that access to the premiss is available.

The Customer is also responsible for ensuring that someone is available to accept the delivery and, where applicable, to pay for the order.

Links to Third Party Sites

Where a link takes you to another site, these linked sites are not under the control of Spice Box and we cannot be responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites.

Liability

To the maximum extent permitted by law, Spice Box makes no representation or warranty of any kind express or implied statutory or otherwise in connection with this website or the material made available on this website. Except to the extent prohibited by law and to the maximum extent permitted by law, Spice Box. will not be liable for any consequential, special or indirect losses suffered or incurred by you arising out of or in connection with the provisions of any matter under these terms and conditions.

Remedies

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

These Terms and Conditions and any contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.

Privacy Policy

Spice Box takes privacy seriously and we are committed to maintaining the trust and confidence of our clients and visitors to our web site.

Personal information means any information that may be used to identify you, such as your name, phone number, e-mail address, or postal address.

We only collect that personal information that you specifically provide to us.

We collect and use the personal data that you provide to us to administer the services to you. We will only pass your personal data to third parties if this is necessary to administer the services. We also use your personal information for administration purposes and to comply with the law. We may need to share your personal information with our suppliers, vendors, agents, and government agencies, as applicable, for these purposes.

We will not provide or sell your personal data to other company, organisation or individual for marketing purposes.

We may use personal information to contact you in matters relating to your order.

By providing us with your personal information, you consent to the collection and use of such information in accordance with this Privacy Policy.

We take reasonable measures to keep personal information submitted to us secure, accurate, and up-to-date.

You have the right to inspect the information held and to change it if required.

You have the right to have any personal information removed from our database.

If you have any concerns regarding data privacy you should contact Spice Box using the contact details shown on this website.

IP Address

Computers and other devices that are connected to the internet are assigned identifiers known as Internet Protocol (IP) addresses to identify and communicate with each other.

When you visit our site we may automatically log your IP address. This may be used to determine general information such as the country in which the user is located.

We do not hold information that would link your IP address to you personally and will not use your IP address to identify you in any way.

What are 'cookies' and how are they used?

A cookie is a small text file containing information that a website transfers to your computer disk for record-keeping purposes.

"Session" Cookies are only held in your computer's memory and are therefore removed when you close your browser. This site uses Session cookies for security, to process your order and to ensure the integrity of any transactions. These are "Essential" cookies and, as with similar websites, this website cannot function correctly without them.

"Persistent" cookies are stored on your computer's hard disc for future use. If you elect during checkout for your details to be "remembered on this computer" then these details will be stored in a cookie on your computer.

We also use persistent cookies to customise content & advertising and to provide social media features. We may share information with our trusted social media partners.

Your internet browser provides tools to control the data collected by cookies and similar technologies and to block or allow cookies from selected websites. you can also delete cookies that have already been placed.